we ship internationally from singapore! 🌍

for both singapore and international shipping rates, please check out this page. if you can't find the q&a you are looking for, you can drop me an igdm @handicroft or whatsapp me at +65 88216849 ₊˚ෆˎˊ˗

𓈒⟡₊⋆∘ as stated on the product pages, flower bouquets' wrapping / colour combination / are arranged by random and based on availability. don't worry, the theme of the bouquet is generally same. e.g. for a blue theme bouquet, i would use either light or dark blue rose and wrap in either light or dark blue wrapping paper.

𓈒⟡₊⋆∘ if you have a strong preference, let me know and i will try my best to accommodate your request!

• as stated on the product pages, balloon bouquets' colour combination / balloons are arranged by random and based on availability. don't worry, the theme of the bouquet is generally same. e.g. for a blue theme balloon bouquet, i would use either light or dark blue balloon.

• if you have a strong preference, let me know and i will try my best to accommodate your request!

• please be aware that balloons are inherently fragile and can burst due to various factors, including exposure to sharp objects, changes in temperature, or other unforeseen circumstances.

• upon receiving your balloon order, we recommend handling them with care. please note that once the balloons are delivered to your hands, their performance is beyond our control.

• while we strive to ensure the satisfaction of our customers, we are not responsible for any balloons that burst after they have been delivered. we appreciate your understanding and cooperation in handling balloons responsibly.

𓈒⟡₊⋆∘ we only do meetups at admiralty or ang mo kio mrt.

𓈒⟡₊⋆∘ tattoos are not available for meetups.

𓈒⟡₊⋆∘ if you reschedule our meetup more than once OR if you are late for >15minutes, you can top up $20 for express delivery arrangement by us at our convenient timing.

𓈒⟡₊⋆∘ you can arrange your own courier but please discuss with us.

𓈒⟡₊⋆∘ delivery rates vary depending on product and quantity. please check out each collection's page to see their respective costs.

𓈒⟡₊⋆∘ if you have any questions, please reach out to us.

𓈒⟡₊⋆∘ currently, we only ship tattoos internationally from singapore via the national postal service. these will typically arrive at your destination anytime between 10 - 20 business days. shipping to non-capital cities may take longer. 

note: we only ship to residential and business addresses. we are unable to ship to PO Box addresses, as well as APO and FPO addresses.

𓈒⟡₊⋆∘ DAP (Delivered At Place). for all international orders, you will be responsible for any applicable duties, taxes and customs fees when the package arrives in your country. these charges will be collected by the shipping carrier on behalf of the local customs office. 

𓈒⟡₊⋆∘ we are not liable for any customs and import taxes (VAT/GST) that might apply to international orders outside of singapore.

𓈒⟡₊⋆∘ should you refuse your shipment to avoid duties and taxes, we will, unfortunately, be unable to cancel your order, issue a refund in cash or store credits, or pay for the tax to receive your package. due to this refusal, you will also be responsible for the re-delivery of your orders.

₊˚ ✧ ‿︵‿୨୧‿︵‿ ✧ ₊˚

international shipping costs:

order value <SGD$30

𓈒⟡₊⋆∘ Malaysia - $7

𓈒⟡₊⋆∘ Asia Pacific Countries Including Southeast Asia (Excluding Australia, Japan & New Zealand) - $10

𓈒⟡₊⋆∘ Australia, Japan, New Zealand & Rest of World (Including Europe, United States of America) - $12

order value ≥SGD$30

𓈒⟡₊⋆∘ Malaysia - FREE

𓈒⟡₊⋆∘ Asia Pacific Countries Including Southeast Asia (Excluding Australia, Japan & New Zealand) - FREE

𓈒⟡₊⋆∘ Australia, Japan, New Zealand & Rest of World (Including Europe, United States of America) - FREE

once sold, we will not accept any refunds.

in the unlikely event where your order is damaged or wrongly packed, please reach out to us with a photo of the item and we will make arrangements as soon as possible ₊˚ෆˎˊ˗

hi there! please reach out to us and we can try to work around your special request ₊˚ෆˎˊ˗

hi there! please reach out to us and we can discuss further ₊˚ෆˎˊ˗